Questions and answers
What doctors ask us before they start using RezeptRX in their clinic.
About RezeptRX
- What is RezeptRX?
- RezeptRX is clinic software for doctors in India. You use it to book appointments, write and print prescriptions, make bills and keep patient records, all in one place.
- Who is RezeptRX for?
- It is for doctors who run their own clinic, and for small clinics with a few doctors and a receptionist. It is built to be quick to learn, so you and your staff can start using it the same day.
- What can I do with RezeptRX?
- You can see who is coming today and book the next visit, write a prescription by picking medicines from a list, print it on your own letterhead, make a bill with GST details when you need them, and find any patient by name or phone number.
- Does RezeptRX replace my paper register and billing book?
- Yes. Every visit, prescription and bill is saved under the patient’s name, so you do not need a separate register, prescription pad record or billing book.
Cost
- What does RezeptRX cost?
- The Starter plan is ₹999 a month per clinic, or ₹9,999 if you pay for a year. This includes appointments, prescriptions, bills and patient records, and you can add your staff and other doctors at no extra cost.
- Can I try it before I pay?
- Yes. Your first 3 months are free. You pay only if you choose to continue after that.
- Do I need a card to sign up?
- No. You do not need a credit or debit card, and we do not ask for bank details.
- Do I pay extra for my staff or for a second clinic?
- No. Adding your receptionist, other doctors and more clinics is included at no cost for clinics joining now.
- Does RezeptRX collect money from my patients?
- No. You take payment from your patients the way you do today. RezeptRX makes the bill and the receipt, and shows you what was paid and what is due.
What you need
- Do I need a computer?
- No. RezeptRX opens in the browser on your phone, tablet or computer. You can use whichever you already have.
- Do I need to install anything?
- No. There is nothing to install. If you like, you can add RezeptRX to your phone’s home screen so it opens like an app.
- Does it work without internet?
- No. You need an internet connection to open patient records, write prescriptions and make bills.
- Do my patients need to install an app?
- No. Your patients do not need to install or sign up for anything. You print the prescription and the receipt, or share them.
Getting started
- How do I sign up?
- Click “Start free trial”, then sign up with Google or with your email. After that, tell us your name, phone number and clinic address. It takes about two minutes.
- How long before I can start using it?
- We check your details and email you when your clinic is ready. This usually takes less than a day.
- Will someone help me get started?
- Yes. Leave your phone number on our contact page and we will call you, show you how RezeptRX works and help you set up your clinic.
- Can I see how it works before I sign up?
- Yes. The home page has a small demo with sample data that you can try without signing up. You can also ask us for a call back and we will walk you through it.
Your staff and clinics
- Can my receptionist and other doctors use it too?
- Yes. You invite them by email. Each person gets their own sign-in and sees only what their role allows.
- I work at more than one clinic. Can I use one account?
- Yes. The same account works across all your clinics. Each clinic can have its own doctors, staff and timings.
Safety of patient records
- Is my patients’ information safe?
- Each clinic’s records are kept separate from every other clinic’s. Only you and the people you invite can open them, and they must sign in first.
- Can other clinics or doctors see my patients?
- No. Another clinic cannot see your patients, prescriptions or bills.
- What happens to my records if I stop using RezeptRX?
- You can ask us to delete your account and its records at any time by writing to support@rezeptrx.com.
Getting help
- How do I reach RezeptRX?
- Write to support@rezeptrx.com, or leave your phone number on our contact page and we will call you back.
Did not find your question?
Ask us and we will call you back, or try RezeptRX in your clinic. The first 3 months are free.
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